Profit is not an accident
As retail businesses struggle to compete with on-line stores business owners are faced with the challenge of coming up with new and innovative ways to encourage shoppers through their doors. The advantage that retail owners have over the internet is good old fashioned customer service. Below are the fundamentals of providing consistent customer service: Greet the customer – a warm and …
Nine out of ten businesses incur expenditure simply by opening their doors to customers. Common expenses that may be incurred include rent, staff salaries, telephone line rental and insurance. Do you know the level of sales that you need to generate on a daily, weekly, or even a monthly basis in order to meet your fixed expenditure and hence break-even? …
Cash flow is one of the biggest concerns of small business owners. Managing cash flow is an important aspect of running a business. Following are some tips to assist you in improving your cash flow: Bill your clients regularly By billing more regularly, the cash in-flows are more consistent. Customers see the value of your product or service at the …
As a small business owner you may know your product or service inside out. But do you know how that product or service differs from your competitors? In order to run a successful small business you need to be able to identify that aspect of your business which helps you stand out from the crowd. Consumers are faced with a …
